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Last Updated: 10/28/2024

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At Kirchner Customs, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, including our website, SMS, MMS communications, and other digital platforms.

 

1. Information Collection

We collect personal information that you voluntarily provide when you contact us, request a quote, or engage with our services. This may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Other relevant details related to our services

 

2. Use of Information

The information we collect is used to:

  • Provide you with our custom services (e.g., decks, screened-in porches, outdoor kitchens, etc.).

  • Respond to your inquiries.

  • Improve our website and services.

  • Send you notifications, updates, and other related information through various communication methods, including SMS and MMS.

 

3. Third-Party Sharing

Kirchner Customs does not share, sell, or distribute your personal information to third-party companies. Your information remains confidential and is only used internally to facilitate the services you have requested. SMS opt-in or phone numbers for the purpose of SMS are not being shared.

 

4. Compliance with 10DLC Registration

To comply with business messaging regulations, including 10DLC registration for SMS and MMS messages, Kirchner Customs ensures that all messaging services adhere to the Telephone Consumer Protection Act (TCPA) and other relevant guidelines.

We only send SMS and MMS messages to customers who have provided explicit consent. This consent is obtained through the following methods:

  • Verbal Consent: When meeting with a client in person or over the phone, we explicitly ask for permission to send text message updates.

  • Text or Website Inquiry: Customers who reach out to us via text message or website forms are asked for consent as part of our communication process.

  • Checkboxes and Digital Forms: For online inquiries, customers can indicate their consent by checking a box to confirm they wish to receive SMS or MMS updates.

 

This consent is documented and stored to ensure compliance with 10DLC requirements. Customers have the right to opt out at any time by following the instructions provided in the messages or by contacting us directly.

 

5. Data Security

We take data security seriously and have implemented appropriate measures to protect your personal information from unauthorized access, alteration,

disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

6. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. You can disable cookies in your browser settings, but some features of the site may not function properly.

 

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of receiving communications from us, including SMS and MMS messages.

  • Contact us regarding any questions or concerns about how your data is being used.

 

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Kirchner Customs
Email: dk@kirchnercustoms.com
Phone: 678-919-9269

Privacy Policy

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